Tierney’s Resume

Tierney L. Savage

tierney12345@aol.com

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Objective: Seeking a position in an environment where I can utilize my management, leadership, and organizational skills.

 

Qualifications:

 

*Known as a “highly organized, personable, ambitious and productive employee”.

*Leadership and Management skills; willing to learn and handle any tasks given.

*Able to perform tasks under stressful situations, ability to look at challenge as opportunity.

*A variety of experience and skills in supervision, customer service and administration, confident and poised in interactions with individuals at all areas.

* Able to organize, prioritize and, where applicable, delegate work activities to efficiently accomplish tasks and meet objectives (time management).

*An effective team player that understands the value of working together towards a common goal.

*Detail oriented and resourceful in completing projects; able to multi-task effectively, excellent oral and written communication skills.

*Experienced working in fast paced environments demanding strong organizational, technical and interpersonal skills.

 

 

Education:

 

University of Phoenix, Philadelphia PA 2004-2008

Bachelor of Science-Business Management

 

DPT Business School, Philadelphia PA 1999-2000

Diploma in Medical Office Administration

 

 

Professional Experience:

 

Temple University Physicians, Philadelphia, PA 2008-Pres.

Lead Administrative Specialist / Department of Behavioral Services

*Provides administrative support to the department of Behavioral Services within the University.

*Completes complex administrative tasks, such as; designs, implements, and monitors management data storage and retrieval system; reviews and analyzes budget reports, and prepares and develops budget modifications and recommendations.

*Directs services such as computer and office equipment maintenance, repair, supplies, mail, and files; coordinates collection and preparation of operating reports such as time and attendance records, terminations, new hires, transfers, budget expenditures, and statistical records of performance data.

* Sets guidelines and timetables for completing projects, processes and functions within specialized skill set.

* Resolves moderately complex problems within policies and procedures.

* Provides work direction and review to direct reports. Provides input into selection, termination and performance management of workgroup or subunit.

* Supports senior level managers and supervises support staff.

Temple University Physicians, Philadelphia, PA 2007-2008

Scheduler – Floater / School of Medicine / Practice Plan

* Daily medical record number creation for Spheris Report (Access Center)

* 50-100 page edit reports consisting of missing charges, workers comp, insurance and registration problems etc.

* Made sure impressive customer service was practiced at all times and also posted and adjusted payments.

* Front desk coverage throughout the hospital as needed, trained and supervised students and staff regularly.

 

 

Keystone Mercy Health Plan, Philadelphia, PA 2006-2007

Claims Examiner-Team Leader / Mdwise Hoosier Alliance

* Responsible for timely and accurate adjudication of Hospital and Medical claims.

* Maintained production standards “Time to Pay” as required.

* Excellent understanding of claim processing rules.

* Maintained quality standards of at least 98% financial and 97% procedural accuracy.

* Assisted staff with resolving complex issues within the department and assisted with conducting interviews.

* Administrative and clerical duties regularly, researched and analyzed reports when needed.

* Recommended and coordinated needed changes within the department.

 

Temple University Physicians, Philadelphia, PA 2005-2006

Clerical Coordinator / Department of Anesthesia / Practice Plan

* Medical Coding for the department of Anesthesia, over 50 surgery’s daily. (Diagnosis & Procedures)

* Reconciliation, charge entry, payment posting and checking inaccuracies daily, for the records that I coded.

* Charge corrections and knowledge of insurance carriers, managed students and trained employees.

 

 

 

Temple University Physicians, Philadelphia, PA 2004-2005

Scheduler – Floater / School of Medicine / Practice Plan

* Charge entry and registration for OBGYN, Surgery, Cardiology and other departs throughout the hospital.

* 50-100 page edit reports consisting of missing charges, workers comp, insurance and registration problems etc.

* Made sure impressive customer service was practiced at all times and also posted and adjusted payments.

* Front desk supervision throughout the hospital as needed, trained and supervised students and staff regularly.

 

Albert Einstein Medical Center, Philadelphia, PA 2001-2004

Billing Coordinator / Dept of Psychiatry

* Receptionist and front desk duties; scheduling appts, answering phones etc.

* Crisis Response Center & Neuropsychiatric charge entry.

* Geri-Partial (Nursing Home) registration and charge entry.

* Posting of co-payments, write-offs, charge corrections and merging duplicate accounts.

* Belmont Behavioral Health, PCHD, Outpatient and Inpatient charge entry.

* Verified insurance, retrieved authorizations through CBH and MBH, and provided correspondence and customer service to patients.

 

 

 

Joseph J. Peters Institute, Philadelphia, PA 1999-2001

Billing Supervisor

* Assisted with supervising a physician office and ensuring policy and procedures were followed.

* Responsible for and posting account receivables, processing medical claims, authorizations, maintaining account information, and data entry of daily charges.

* Assisted patients with getting insurance verifications, and helped them to understand their deductible and co-payments.

* Assisted with cleaning up a 2-year backlog of medical claims and year-end budget review.

* Training and supervision of employees, completed employee evaluations yearly.

 

 

 

 

 

 

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